Our Guarantee

We're so confident in our designs and craftsmanship that we offer guarantees unmatched by production-line furniture outlets. All our furniture is bespoke and hand-made from the ground-up. Using modern technology with the traditional methods by our Upholsterer with over 37 years of experience, we are able to structurally guarantee our frames for 25 years and polished wood frames for 24 months. Our leathers are all sourced from Australian & European companies of the highest quality hides and our foams are hospital-grade in many of our designs for your piece of mind.

Structural & Manufacturing

  • All our furniture carry a 24 month faulty manufacturing guarantee.
  • All lounges carry a 25 year structural guarantee.
  • All polish wood office swivel chairs carry a 24 month structural guarantee when used for personal home use, and a 12 month guarantee for commercial use.
  • Our frames are constructed using European Hardwood Beech. 90% of the fire resistant materials we use continue to be exactly the same as we used when operating in the United Kingdom.
  • All the studding on our furniture are individually hand-studded. We don't use cheap strip-studding that doesn't last.


  • We use Australian, European & South American leather hides.
  • All the leather we use is 100% cow hide.
  • We only use full hides for the most consistent results.

Foam & Seating

  • All the foam we use is high quality Dunlop foam. The ranges we use are Dunlop Stamina or Dunlop Enduro. We can also use Hospital-grade foams.
  • All the foams we use have exceptional fire retardant properties with a superb level of comfort and support.
  • Seat cushions carry a life-time guarantee for home use!
  • Seat cushions carry a 10-year guarantee for commercial use.
  • All seat areas are serpentine springs that have been hand tied in. All the Chesterfields (with exception of the Farnworth range) have a hand-built back sprung unit installed. Other spring seat options are available at an additional cost.


  • The current delivery time-frame is estimated between 6 to 12 weeks. We always strive to have your order completed as quickly as possible and will keep you updated should there ever be any delays. You are always welcome to call us for progress updates and photos.
  • View our Shipping Policy